Refund policy

Local pickup and local delivery

If we have not successfully established contact with you within 24 hours of your local pickup or local delivery purchase, we will cancel the order and issue a full refund to your original payment method.

Shipping orders: cancellations and refunds

You may cancel an order for shipping within 72 hours of placing it for a full refund to your original payment method. To cancel, email business@zeusra.com with your order number or other proof of purchase.

After 72 hours, shipping orders are final sale. Change-of-mind cancellations and returns are not accepted after this window.

Problems with an order and your legal rights

This policy does not limit your rights under applicable law, including rights relating to delayed or missing deliveries, or damaged, defective or incorrect items. Please contact business@zeusra.com if there is a problem with your order.

If we cannot dispatch your preorder within the stated timeframe, we will notify you of the delay and give you the option to agree to revised timing or cancel for a full, prompt refund.

You may request a written copy of this policy.